Processing
Knowledge Base 

 Search

Here you can search and view our site Knowledge Base.
To find a specific article, use KB-article number format (ex. KB-1)

Article number: Article number: kb-67
Q. I'm sending email, but my test email doesn't arrive, why?

A. Most likely the mail server has rejected your email due to the "from" or "reply-to" address being invalid. The from address and reply-to address must both be valid email addresses, and be part of the corporations domain delivering the emails. If all else fails, ensure your emails are legitimately CAN-SPAM compliant, and you won't have any problems at all.
This page has been viewed 1486 times

Other questions in this category Other questions in this category
1. Why should I use a dedicated SMTP server? (viewed 1616 times)
2. How many simultaneous SMTP threads are allowed? (viewed 1307 times)
3. Is there a limit of how many emails I can send? (viewed 1291 times)

Return to Search