Processing
Knowledge Base 

 Search

 

Here you can search and view our site Knowledge Base.
To find a specific article, use KB-article number format (ex. KB-1)

Article number: Article number: kb-20
Q. My domain is only partly/not working, why?

A. After pointing your domain to our nameservers, it can take 24-48 hours for all of the DNS resolvers in the world to update with your new domain information. This is entirely out side of our control. During this period your domain will not work correctly, or sporatically work and not work. The best thing to do is wait and be patient. In the meantime, please use the "preview" URL's we sent you in your welcome email (the preview URLs are for working around the domain propagation issue). If you continue to have trouble AFTER 48 hours, please contact us to review your domain setup.
This page has been viewed 5604 times

Other questions in this category Other questions in this category
1. What type of control panel do you offer? (viewed 6505 times)

Return to Search